Making The Most Of WorkHound

How S&H Express Uses Feedback To Enhance A Family Culture

How Has S&H Express Been Able To Maintain A Family Culture As They Continue To Grow?

Since its founding in 1992, S&H Express has been focused on carving out a footprint in transportation and logistics services throughout the Northeastern, mid-Atlantic, and Southeastern United States.

While growth is the name of the game, the company has seen success by maintaining a commitment to ensuring the well-being of its employees with a family culture. Leveraging anonymous feedback using WorkHound has been a cornerstone to strengthening relationships and building trust with drivers.

In this guide, you'll learn:

  • How a feedback platform can help overcome communication challenges
  • The value of anonymity as it relates to actionable feedback
  • The advantages of a real-time and hands-on approach to managing your feedback platform

Download this FREE case study and get the ball rolling on building small carrier culture regardless of company size.

What is WorkHound?
WorkHound addresses high turnover in industries with distributed workforces where workers get little time with managers. This leads to sparse communication, distrust, and diminished productivity. The WorkHound software enables workers to share real-time, anonymous feedback with their companies. Workers receive prompts weekly to speak their minds. The questions asked are straightforward: How are you doing right now? And why do you feel that way? This open-ended feedback informs management blindspots and reduces the bias of traditional surveys. Feedback is aggregated to a dashboard that can help managers filter feedback by topic to act on issues. Companies can respond to workers individually or as a group. The software also tracks retention data so companies can truly understand the return on investment of their efforts. 
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We want to make sure you and your team come away from this discussion equipped with new tools to help retain more drivers at your company.


Our goal is to inspire retention leaders like you to think differently. The status quo is the greatest obstacle to overcoming industry-wide driver turnover.

Conversation Starters

Although driver feedback isn't always easy to hear, it's necessary for your company's retention strategy. Our webinars serve as a launchpad to start the conversation.