Turning Feedback Into Action

How Averitt Express Uses WorkHound To Drive Culture

How Has Averitt Express Used Feedback To Improve Driver Experience And Satisfaction? 

“Our driving force is people." That’s more than a catchphrase for leadership at Averitt. It’s a way of doing business that guides every action they take — and it’s one that motivates them to continually work on improving the driver experience.

That commitment to improving the driver experience is what led Averitt to WorkHound. The partnership helped enable the leadership team at Averitt to better communicate with drivers and give them a grasp on what drives long term retention and success.

In this case study, you'll learn:

  • The importance of receiving real-time feedback and turning that feedback into action
  • The statistical value of a satisfied driver team
  • How actionable data can help improve driver trust and build stronger relationships

Download this FREE case study and get the tools you need to improve driver satisfaction and reduce turnover.

What is WorkHound?
WorkHound addresses high turnover in industries with distributed workforces where workers get little time with managers. This leads to sparse communication, distrust, and diminished productivity. The WorkHound software enables workers to share real-time, anonymous feedback with their companies. Workers receive prompts weekly to speak their minds. The questions asked are straightforward: How are you doing right now? And why do you feel that way? This open-ended feedback informs management blindspots and reduces the bias of traditional surveys. Feedback is aggregated to a dashboard that can help managers filter feedback by topic to act on issues. Companies can respond to workers individually or as a group. The software also tracks retention data so companies can truly understand the return on investment of their efforts. 
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We want to make sure you and your team come away from this discussion equipped with new tools to help retain more drivers at your company.


Our goal is to inspire retention leaders like you to think differently. The status quo is the greatest obstacle to overcoming industry-wide driver turnover.

Conversation Starters

Although driver feedback isn't always easy to hear, it's necessary for your company's retention strategy. Our webinars serve as a launchpad to start the conversation.