The Annual Driver Feedback Trends Report

Announcing top driver feedback trends from 2021 to overcome industry-wide turnover

Download the Retention Report:

Recruiting drivers is tough. Keeping them is tougher. That's why we're excited to announce the top trends in anonymous driver feedback from 2021 so you can have the insight to recruit and retain more drivers.

The results in this report capture the real-time, honest insights of nearly 70,000 drivers across North America.

Our research has indicated there is a lot going right in the industry, but we also know there's a lot of room for improvement.

In this report, discover:

  • The top opportunities for companies to improve retention strategies
  • The area of the business where you can make the most impact
  • The impact of proactive communication
What is WorkHound?
WorkHound addresses high turnover in industries with distributed workforces where workers get little time with managers. This leads to sparse communication, distrust, and diminished productivity. The WorkHound software enables workers to share real-time, anonymous feedback with their companies. Workers receive prompts weekly to speak their minds. The questions asked are straightforward: How are you doing right now? And why do you feel that way? This open-ended feedback informs management blindspots and reduces the bias of traditional surveys. Feedback is aggregated to a dashboard that can help managers filter feedback by topic to act on issues. Companies can respond to workers individually or as a group. The software also tracks retention data so companies can truly understand the return on investment of their efforts. 
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"WorkHound has helped us get to know the drivers who aren’t the loud ones — the ones who are more quiet and simply get their work done." - Harman Cheema


We want to make sure you and your team come away from this discussion equipped with new tools to help retain more drivers at your company.


Our goal is to inspire retention leaders like you to think differently. The status quo is the greatest obstacle to overcoming industry-wide driver turnover.

Conversation Starters

Although driver feedback isn't always easy to hear, it's necessary for your company's retention strategy. Our webinars serve as a launchpad to start the conversation.